PRIVACY POLICY
Effective Date : 13/08/2025
At SP Collections, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, or interact with us.
1. Information We Collect
We may collect the following personal information when you use our services:
Personal Details: Name, billing and shipping address, contact number, email address.
Payment Information: Card details, UPI, or other payment methods (processed securely through our payment gateway – we do not store your payment details).
Order Information: Products purchased, order history, and preferences.
Website Usage Data: IP address, browser type, device information, and browsing history through cookies.
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders.
To communicate with you regarding your order status, offers, and updates.
To improve our website and customer service.
To prevent fraud and ensure transaction security.
For marketing purposes (only with your consent).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share data with:
Delivery Partners: To fulfil your order.
Payment Providers: For secure transactions.
Legal Authorities: If required by law.
4. Data Security
We use industry-standard security measures to protect your personal data. While we strive for complete security, we cannot guarantee 100% protection against cyber threats.
5. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data (except where required for legal or transactional purposes).
Withdraw marketing consent at any time.
6. Cookies Policy
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but some features may not work properly without them.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@spcollections.co.uk
